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Investor's Corner Archive
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2002
11/2002 - Happy Talking Wall Street Analysts Miss the Boat by Describing Investors as "Emotional"
10/2002 - Will PVR* Sales Continue Growing?
09/2002 - September 11, 2002, A Smaller World Means a Bigger Awareness
09/2002 - How to Fix Cable Stocks - Ode to EBIDTA
08/2002 - Time to Relax and Go Back to 1995
06/2002 - Who's Winning the Multichannel Race in Europe? You May Be Surprised...
05/2002 - Sports VOD - A Churn Inhibitor?
05/2002 - Why On-Demand Economics Argue in Cable's Favor
04/2002 - Success of Sexy VOD Still Depends on Consumer's Perception of Value
03/2002 - Streaming Media Isn't Dead – It's Just Taking a Breather
01/2002 - IP Streaming over Peer-to-Peer (P2P)

2001
12/2001 - Independent Industry Analysis & Journalism Key to Sustained Technology Growth
10/2001 - Communications Technology - A Solid Investment Even Now
10/2001 - Will Internet Video Usage Surge in the Aftermath of September 11?
09/2001 - Attack Aftermath: Waking up the Sleeping Giant
08/2001 - Who's the Best Target for (IP) Streaming Advertising?
08/2001 - The Price of Streaming Advertising - Has it Bottomed Out?
08/2001 - Why Do U.S. Cable Operators Seem So Bullish?
05/2001 - Digital Cable and Satellite Valuations Turned Upside-down?
03/2001 - Fiber Glut? A Critical Question for Opportunity Seekers
02/2001 - What's Next for Napster
01/2001 - Another Opportunity for Cable to Keep its Subscribers and Make a Profit


Happy Talking Wall Street Analysts Miss the Mark by Describing Investors as “Emotional”

Savvy Individual Investors (SIIs) vs. Wall Street Happy Talkers (WHTs)
November 2002

Several times each day, Wall Street’s happy-talking analysts come up with reasons for market shifts. Coke’s profits or Sun’s lack of profits, or a Weekly Unemployment Report, they claim, sent the market up or down on a certain hour, day or week.

That may have been true in the 1930s or 40s, when analytical tools were not available to the Savvy Individual Investors (SIIs) who are sitting on the sidelines. As stated by research firm Ned Davis Research, the PE ratios of today’s 30-ish levels, followed by next year’s projected 17-20 levels, still are too high to replicate any of the previously sustained post-bear recoveries for more than a few days time. Historically, rational (long term) investors (not Program Traders) came back into the market when PE Ratios returned to 10 or 11.

The point being missed by the Wall Street Happy Talkers (WHTs) is that the SIIs already know the game: It’s the Program Traders (large brokerage houses & institutional traders) that cause daily and weekly stock market fluctuations.

SIIs also understand the impossible conflict of interest problems of Analysts who work for Investment Banks (AIBs); and Consultants who work for Accounting Firms (CAFs)—all of whom are part of the WHT complex. SIIs also understand how the SEC stands on the brink of being emasculated if the Levitt (ex-SEC chief) reforms cannot be implemented to separate Analysts from Accounting and Banking firms.

So all the Happy Talk from the WHTs won’t bring today’s savvy investors back. After being forced back to basics about how stocks work, SIIs will be anything but emotional about investing what’s left of their portfolios.

For more information about some new long-term investment opportunities, consult U.S. Wireless LAN Market Competition and Forecasts, U.S. Nanotechnology 2002: Technologies & Application Development, or Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services.

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©2002 MRG, Inc.



Will PVR* Sales Continue Growing?
Yes, but Time Shifting Technology is a Better Long-Term Investment
October 2002


Recently, PVR supplier TiVo announced a six-fold increase in Q2/2002 revenues over the same quarter in 2001. (Also, Sony, Microsoft, HP and others have announced adding PVRs to new products.) How can TiVo, with about 1/3 of the PVR market share, jump from $4.1 million to $23.9 million in quarterly revenues in just one year? Is this one of those growth sectors? We say "probably through 2005”; but integrated Time-Shifting Technology is a better long-term bet.

A PVR allows you to select a TV program once, and automatically record (and erase) it for the balance of the series—all without moving from the TV set. This is called “Time Shifting,” and it marks a major change in consumer behavior. People who own PVRs report a big jump in satisfaction with TV viewing because they can get more value from their cable or satellite subscription.

However, PVR owners are “early adopters” who don’t necessarily represent the mass market. Our research shows that integrated PVRs (i.e., built into the Set-Top Box, or STB) will become commonplace in STBs by 2004, some able to record well over 200 hours. It also shows that, for large upgraded cable operators, centralized time-shifting (through networked SVOD, or Subscription Video on Demand) is a powerful way to enhance subscriber satisfaction and loyalty without installing a new STB.

While Time-Shifting represents a new revenue stream for multichannel video operators (i.e., cable, satellite, digital terrestrial and DSL operators), it also represents a big increase in value for the consumer’s subscription in multi-channel video services.

For more information on the PVR/VOD/Time-Shifting sector, see Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services, and Home Gateway 2001: Worldwide Digital Settop, Service & Server Analysis & Forecast. For information about an upcoming PVR/Home Gateway Conference, see Storage Visions/Home Gateway.


* Sometimes called DVR (Digital Video Recorder), a PVR is primarily a large hard drive (Set-Top Box) that records the cable/satellite or off-air programs (up to 100 hours in 2003, increasing to over 200 hours by 2004). Cost is about $200-$400.

Note: MRG, Inc. and its principals do not have financial holdings in TiVo or Sony.

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©2002 MRG, Inc.



September 11, 2002, A Smaller World Means a Bigger Awareness
September 2002


The New Challenge to Western Media

Our world got smaller on 9.11.01. With a force like that of a large jetliner slamming into a huge building, we were hit with new realities few of us have considered before.

How many of us have followed Afghanistan politics before 9/11/01? Now we do. How many of us have followed closely the Israeli/Palestinian relationship? Or the Pakistani/Indian relationship? Now we do.

We want to commend the news media for expanding their coverage, so that average people can understand the global forces in play. Print and electronic news media have invested heavily to increase coverage in “distant” places like Afghanistan, Pakistan, India, Saudi Arabia and others. We also commend the bravery of many reporters, like Danny Pearl, who gave their lives in the pursuit of understanding these new realities.

Western media has to continue with courage its war on terrorism, which includes an aggressive war on ignorance about “distant” countries and cultures.

In the next 5 years, our world will continue to “shrink,” as our awareness will continue to “expand.”

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©2002 MRG, Inc.



How to Fix Cable Stocks – Ode to EBIDTA
September 2002



Perhaps the investor shyness about the stock of of cable operators and suppliers can be resolved by a simple return to basic accounting. Here’s how it may work in rhyme:

Ode to EBIDTA* – 3 Quarters to Transparency:

Hail to you EBIDTA,
the unfortunate acronym that lulled us to sleep.
Now that we’ve awakened,
we sit buried in the paper we’re loathe to keep.

If all Net ops (like cable and satellite)
stopped this plague among us,
we think we’d find, in 3 quarters or so,
your PE ratios would again inspire us.


*Earnings Before Interest, Depreciation, Taxes and Amotization.

For more information on the global cable business, see Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services.

For more information on the global multichannel video business, see Home Gateway 2001: Worldwide Digital Settop, Service & Server Analysis & Forecast.

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©2002 MRG, Inc.



Time to Relax and Go Back to 1995
August 2002


Pretty much everyone you talk to has lost 20-70% in worth from their stock portfolio or 401K since 2000. That’s roughly equal to a five-year regression going back to 1997 levels, to be possibly followed by another two-year regression (going back to 1995 levels).

Psychologically, if we go back to values of the pre-bubble market of 1995, we can then relax and start building on value based on reasonable price-to-earnings ratios and earnings-per-share.

Two new long-term (5-10 year) technologies worth watching are Wi-Fi and nanotechnology. Again, it will take years for these industries to bear fruit. But at some point it will be worth our while to invest cautiously in long-term plays. Meantime, as investors, let’s not lose sight of the fundamentals.

For more information, consult U.S. Nanotechnology 2002: Technologies & Application Development and U.S. Wireless LAN Market Competition and Forecasts.

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©2002 MRG, Inc.


Who's Winning the Multichannel Race in Europe? You May Be Surprised...
June 2002

Forecast A Growth of European Subscriber Markets by Service Type(s)

Subs 2001
Subs 2002
Subs 2003
Subs 2004
Europe SOM 2001
Cable: Europe (M)
26.582
29.241
32.165
35.381
60.0%
Digital Cable: Europe (M)
2.45
3.156
3.865
4.632
Digital Satellite: Europe (M)
17.7
22.1
27.7
34.6
40.0%
Cable and Satellite: Europe (M)
44.282
51.341
59.865
69.981
100.0%

©2002 MRG, Inc., Sunnyvale, CA. www.mrgco.com; Source: "Home Gateway Report: Worldwide Digital Settop, Service & Server Analysis & Forecast 2001-2004"; Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002 -2005

Forecast A Analysis
The fastest growth scenario shows cable starting at 60% SOM in 2001 and slipping to about 50% SOM in 2004. This SOM slippage is due mostly to heavy debt taken on by the cable companies for infrastructure upgrades, which will detract capital. Growth assumes injection of new funds and management with aggressive marketing that (US-based) Callahan and Malone are known for.

Satellite grows from 40% to almost 50% SOM in the same period (2001-2004). For satellite, the biggest risk for growth lies in regulatory push-back by governments who object to outside ownership of satellite operations, putting off growth for several years. Total multichannel subscribers in Europe are expected to grow from 44.2 million in 2001 to nearly 70 million in 2004. Much of this growth rides on the streamlining of currency exchange, standardization of prices and the standardization of technology that has been occurring in the last half-decade.

Forecast B European Cable vs. Satellite Growth 2001-2004
Forecast B European Cable Vs. Satellite Growth 2001-2004

©2002 MRG, Inc., Sunnyvale, CA. www.mrgco.com; Source: Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002 -2005; Home Gateway Report: Worldwide Digital Settop, Service, & Server Analysis & Forecast-2001-2004.


Chart 2: European Cable vs. Satellite Growth 2001-2004

Chart 2: european Cable vs. Satellite Growth 2002-2004

© 2002 MRG, Inc., Sunnyvale, CA. www.mrgco.com; Source: IP Video and Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis with Market Forecast – 2001-2004; Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002 -2005.

Commentary Charts 1 and 2
Expect Satellite to gain almost 10 percent of market share in 4 years. This should happen due to the lower costof deployment of satellite than digital cable; and to the relatively early stage of cable's HFC[3] upgrades (with a few exceptions in the UK, Portugal and Scandinavia) that will require major infrastructure investment. In systems that have an upgraded 2-way HFC infrastructure, expect to see "triple-play" offerings similar to those in North America, including IP Telephony, Broadband Internet Services (using standardized Cable Modems), and VOD/SVOD (Video On Demand/ Subscription VOD) services (including Enhanced TV [ETV] and Interactive TV [ITV]).

Conclusion
Opportunities exist in Europe for suppliers of cable infrastructure upgrade products and services, especially in the IP Telephony,Broadband Services and On-Demand areas. Providers of satellite hardware/software/services are also expected to act aggressively in rolling out new digital settops with PVRs (Personal Video Recorders), Interactive services and (possible) On-Demand content that downloads to the PVR. Much of the success of satellite in Europe depends on the regulatory response to the expansion of satellite in various countries; and to the inability of cable to launch new digital services.

For more information about who is winning the global digital settop war, consult Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002-2005 and Home Gateway Report: Worldwide Digital Settop, Service, & Server Analysis & Forecast-2001-2004.

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©2002 MRG, Inc.



Sports SVOD - A Churn Inhibitor?

SVOD Packages Become Cable's New Weapon
May 2002

ESPN recently announced its intention to release a SVOD (Subscription Video-On-Demand) subscription package focusing exclusively on extreme sports programming. The network will also offer a companion IP-VOD version of the programs, aimed exclusively at the cable operators' broadband (Internet) subscribers.

For digital cable, ESPN's On-Demand combo package can be another strategic weapon in its growing arsenal against digital satellite. Unless cable operators continue to roll out more of these compelling SVOD packages, it risks having churn exceed the reported 4% per month level in recent months (or almost 50% per year), even among digital cable users. Fortunately for cable, Fox Sports, Discovery Networks, Rainbow Media Holdings, The Weather Channel, and others are also developing On-Demand packages designed primarily for digital cable.

From where we see it, cable simply has no choice but to restructure its pricing and start playing from its strong suit, namely On-Demand services distributed from its configurable networks. That means keeping video and valuable Internet subscribers with some "sticky" services, like SVOD and IP-VOD, while delivering improved quality on both the digital settop box and the cable modem.

It will take at least a year and a million subscribers for us to know whether ESPN's extreme sports On-Demand venture will be a success. Early response trials using SVOD showed subscribers like this service and are willing to pay, but the question remains: can cable operators deliver these new services fast enough and smoothly enough to stave off these high churn percentages?

For more insight into this question, consult Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002 -2005.

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©2002 MRG, Inc.



Why On-Demand Economics Argue in Cable's Favor
May 2002

As stated in an earlier commentary, digital VOD for cable is very hard to get right, and should not be seen by cable as the roll-off-the-log solution to the substantial threat from satellite. Having said that, there are still some economic facts that argue in favor of healthy growth for on-demand services for U.S. cable.
 
There were about 2.07 million cable homes VOD enabled at the end of 2001 in the U.S. alone. About 24% of that number, or just under 500,000 homes, make use of on-demand sometime during each month - a very slow and cautious start. By the end of 2002, our projections show the U.S. cable industry should achieve over 50% growth in on-demand capacity and usage, due to the new cost structures and to the completion of the upgraded last-mile cable networks that took almost 10 years to finish. Furthermore, costs for supplying a VOD-enabled stream to a cable household is about $300-$350 - down by about 75% from the late 90s.
 
Therefore the economics argue in favor of accelerated growth of on-demand digital cable services to households already having digital cable. As an incentive to convert analog subscribers to digital, some U.S. cable companies (like Comcast) have already achieved highly aggressive rates for basic service with optional on-demand packages. So we think on-demand (digital cable) has finally arrived, and should grow significantly in the next few years.

If you want to know more about the on-demand market and worldwide market opportunities for cable, please consult Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002 -2005.
 

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©2002 MRG, Inc.



Success of Sexy VOD Still Depends on Consumer's Perception of Value

Whoever Said VOD Would Be a Slam Dunk?

April 2002

VOD (Video on Demand) is a highly attractive service that can sell itself – if people can get their hands on it. But to get VOD, consumers first must have a digital settop box (STB).
 
In a recent study, we looked carefully at cable operators' strategies worldwide to deploy digital STBs to combat the threat from digital satellite. Most cable companies know that getting consumers to switch to digital from analog takes a strong incentive. In North America, specifically, the idea of on-demand for a fee is being implemented as a major strategy to combat the threat of satellite. VOD may be that incentive, but cable companies still must package it according to people's needs. SVOD (Subscription VOD) is another example of an on-demand service that cable will deploy.
 
The ROI analyses done in this study show how PVRs (and other alternatives) may be used by cable operators to keep subscribers and generate more revenue.
 
No matter which strategies are pursued, selling and implementing on-demand services is a challenging big task for cable, and will depend on new pricing and bundling by cable operators.
 
For more information, consult Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002 -2005.

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©2002 MRG, Inc.



Streaming Media Isn't Dead – It's Just Taking a Breather
March 2002

 Streaming Media (sending rich media over the Internet) has run into some rough times recently. In reality, it has run into the same hardships that other new digital media technologies have encountered. So, as a business sector it needs to "catch its breath" and then move on. People who came into the business for the fast buck are gone – as they should be.
 
Take VOD (Video on Demand) as an example of a struggling new digital media service. In 1996, the industry was declared dead by purveyors of conventional wisdom, because the costs were about 10 times what they should have been to make economic sense. Now that costs have fallen 90 percent, large cable companies like AOL Time Warner and Comcast are using it as one of their main strategic advantages against digital satellite. Promotion alone, however, does not guarantee the success of VOD. Yet, the prospects look very good for cable operators who know how to keep costs and operations under tight control, and who know how to do cross-departmental preparation for the large scale VOD launches now underway.
 
Likewise, Streaming Media has not gone away. It will continue to thrive primarily in the corporate, security and educational sectors, despite an 18-month slowdown experienced in 2001-2002.
 
For more information on streaming and VOD markets, respectively, see IP Video and Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis with Market Forecast – 2001-2004 and Home Gateway 2002: Worldwide Cable Market Forecast for Digital Settops & Related VOD, PVR & ITV Services – 2002 -2005.

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©2002 MRG, Inc.



IP Streaming over Peer-to-Peer (P2P)
January 2002

Companies like AllCast and others have recently made announcements about doing radio and video distribution in a peer-to-peer environment. The idea behind peer-to-peer is to use unused capacity in real-time distribution of rich media.
 
We've gone on record as stating that using idle infrastructure (backbone networks, routers and CPUs) to deliver time-shifted media is a good idea. Sending a movie (with appropriate encryption and copyright protection measures built in) to a paying end-user overnight on unused capacity is a high-potential idea. A real-time peer-to-peer network, however, is very tricky to do. Since many corporations (and other owners of infrastructure) don't want their "unused" infrastructure used by an outside agent (for security reasons), many problems still exist.
 
So will peer-to-peer (P2P) ever compete with the big CDNs (Content Delivery Networks) like Akamai, Digital Island and others-all of which have slashed prices by up to 90% in the past year for delivering and hosting rich media? We say that peer-to-peer vendors have to survive first in the corporate streaming media world before moving into the consumer streaming business. Corporate streaming is where today's biggest budgets now exist to pay for it.
 
For more information on the global streaming media applications markets, see IP Video and Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis with Market Forecast – 2001-2004.

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©2002 MRG, Inc.



Independent Industry Analysis & Journalism Key to Sustained Technology Growth
December 2001

 Solid journalism, like solid industry analysis, depends on independent thinking - based on independent information and data acquisition. Investors need independent analysis now more than ever.
 
One of the main contributors to the mania and greed of 12-24 months ago was the tremendous, unfettered power given to securities analysts working for securities banks and companies who held positions in the dot-com bubble companies.
 
They had (and have) the power to impact a stock's price with a single recommendation. As disclosed during recent SEC hearings, most of these "securities analysts" are not monitored for insider buying and selling the way corporate executives are.
 
VCs also need to rely on independent sources of robust industry analysis. In describing the media hype of 2000 at a recent Churchill Club event in Silicon Valley, one well-known VC described it this way: "We started drinking our own bathwater."*
 
That's why we believe a healthy industry needs independent analysis and independent journalism.
Best Regards for a Prosperous 2002,
MRG, Inc.
 
*Stated by Jim Breyer, Accel Partners, Palo Alto, CA.

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©2001 MRG, Inc.



Communications Technology - A Solid Investment Even Now
October 2001

It has been obvious for more than two decades that the US communications technologies work better in times of conflict than simple munitions and methods of destruction. Communications technology has been one of the West's strongest strategic advantages. In the 80's, good examples came out of the space program.
 
In the 90s' ultimate success in the Balkans also relied heavily on restrained diplomacy, surgical strikes, cooperation with regional religious leaders and the use of superior intelligence gathering and analysis. That is why the communications technologies developed and tested in the U.S. are so important to the resolution of today's global crisis.
 
Telcom is not dead, as some have predicted. It's going through a new pre-growth phase. The Internet and IP Media distribution represents another major step forward in how people and organizations think and communicate. It's one of this country's strongest trump cards in resolving the current economic slowdown. Now is time for the U.S. and the West to enhance their communications capabilities instead of pulling back.
 
For more information about how IP Media is changing corporate and consumer communications habits, consult IP Video and Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis with Market Forecast – 2001-2004.

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©2001 MRG, Inc.



Will Internet Video Usage Surge in the Aftermath of September 11?
October 2001

In the aftermath of the September 11 tragedy, video conferencing and video email vendors have reported a sharp increase in demand. Does this up tick mean a sustained boom for videoconferencing and video email companies like Polycom, Cisco, Talkway and helloNetwork?

Not so fast.

Continued video email/conferencing usage will grow mostly where it helps work groups in distant locations collaborate on "mission critical" projects. Video helps restore the personal and visual elements of face-to-face communications. Telemedicine applications also show much promise (where a patient talks to a doctor over a video conference call in a distant location), as do applications by college and pre-college users and by the security/surveillance industry.

In corporate settings, significant time and money can be saved by using IP video in place of travel-especially if IP telephony is already installed. However, success also relies on ease of use, quality of the video, the users' comfort level, and priority given to these applications by corporate and network management.

For more examples and ROI analysis of Internet video usage, consult IP Video and Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis with Market Forecast – 2001-2004.

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©2001 MRG, Inc.



Attack Aftermath: Waking up the Sleeping Giant
September 2001

The September 11 attack on the Pentagon and World Trade Center was an opening volley by terrorists who are (in the words of Secretary of State Colin Powell) "a horrible blight on the civilized world." Now, it's up to us to understand more about the many terrorist groups than they do about us.

The U.S. and its friends stand at the beginning of a long struggle against fundamentalist-driven suicidal terrorism. The struggle will require us to use the tools of cool reasoning, excellent communications and the best possible information about growing numbers of terrorist cells worldwide. The technology of networking, collaborating and surveillance will help. Likewise, a new commitment to understanding the needs of the many Middle Eastern political states (and sub-states) will become an ever-more important tool for our success.

As an analyst group, MRG, Inc. wishes to express our confidence in the ability of civilized societies to solve these new problems and keep the economic health of the world on track. This is a wake-up call unlike any before it.

In the words of NYC Mayor Giuliani, "We will grow stronger than ever from this experience-emotionally, psychologically and economically."

Send us your thoughts at info@mrgco.com.

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©2001 MRG, Inc.



Who's the Best Target for (IP) Streaming Advertising?
August 2001

In general, there's not much empirical data available on the effectiveness of IP-based (Internet Protocol-based) streaming ads. A new report by MRG helps solve this problem by including 14 case studies (including ROI analyses) of companies using streaming.

Companies using streaming for promotion report they know streaming works well and they do not want to discontinue using it; yet they are not able to accurately measure the impact streaming has on sales.

Streaming advertisers also report that there is one general demographic that is the most desirable user of streaming advertisements:

1. Hard to reach on primetime TV.
2. Has broadband at home and/or at work.
3. Spends some time on the Web each day.
4. Wants to get on and off a certain site quickly. Interested in fast, low-latency, experiences.
5. Has an above-average income.


Streaming advertisers believe this broadband owner prefers the streaming ad (over banner) if the ad is properly targeted, well produced and works quickly. Therefore, the best audiences tend to be those with broadband to the desktop or laptop (including users with at least 100kbps service, or roughly twice the speed of 56Kbps modems). By the end of 2001, over 9 million North American homes and businesses will be broadband subscribers, with another 23 (estimated) broadband users being served with high-speed service to their (LAN-based) desktops at work.

For more information about this new demographic, IP Video and Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis with Market Forecast – 2001-2004.

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©2001 MRG, Inc.



The Price of Streaming Advertising - Has it Bottomed Out?
August 2001
 
Pricing for Banner ads are still floating. We're not sure when they'll bottom out.
 
Streaming ads rates are more firm where vendors can provide feedback about how long someone watches, related clickstreams, etc. Streaming is more effective in reaching the hard-to-reach (non-TV watching) demographic who has broadband. So if you're targeting someone who already has broadband at home or T1 at work, streaming ads could be very effective. If you're targeting someone with a 56K modem, it's still unlikely (even with a Flash plug-in) that you can reach them.
 
Be sure the content suits the targeted demographic. Quality is more an issue today than a year ago, when people watched streaming ads out of curiosity.
 
For more information on streaming applications consult IP Video and Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis with Market Forecast – 2001-2004.

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©2001 MRG, Inc.



Why Do U.S. Cable Operators Seem So Bullish?
August 2001

At a recent CTAM convention in San Francisco, the level of enthusiasm by US MSOs (Multi-Systems Operators, or large cable operators) was almost giddy. Why weren't these people gloomy and crest-fallen like people in some other parts of the telecom sector?

One reason for the bullish outlook is that MSOs' long-term broadband upgrades are finally generating revenues, thereby providing new weapons against (incumbent) Telco and Satellite competitors.

Some of these new weapons include:

·Open Access, which allows narrowband ISPs (like AOL and Earth Link) to upgrade to cable broadband. MSOs now consider this a very good weapon against DSL (broadband Internet from the Telcos), because it enables them to expand their own business and add value to ISPs. This almost baffling turn-around in attitude toward Open Access reflects cable's new-found ability to move quickly when it sees an opportunity.

·Personalization services for (broadband) Internet subscribers also are being used as a weapon against DSL to reduce churn (turnover). MSOs believe that once subscribers gain their online identities on cable broadband service, they're far less willing to change to satellite and lose their chat- and email-buddies.

·Providing free VOD for past programs will help fight satellite's call to cable subscribers to switch to PVR-equipped satellite (video) services. This gives MSOs a better weapon against the powerful threat from PVRs (Personal Video Recorders), and helps them buy time to develop their own PVR-equipped settop boxes.

·Internet telephony (or Voice over IP) has become robust enough for MSOs to offer it profitably to customers. Internet telephony promises to become a major offensive weapon against the large Telcos.

Will this MSO optimism be inundated by a "Perfect Storm" backlash from Telco and satellite operators? We suggest "Not in 2001." For more insight into these and many related issues about who is winning the race for (worldwide) emerging digital services (video, voice and data), consult these reports:

IP Video & Streaming Media 2001: Worldwide Server, Services, Content & ROI Analysis & Market Forecast-2001-2004 and Home Gateway Report: Worldwide Digital Settop, Service, & Server Analysis & Forecast-2001-2004.

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©2001 MRG, Inc.



Digital Cable and Satellite Valuations Turned Upside-down?
May 2001

 According to Michael Smith, the CEO and Chairman of DirecTV parent Hughes Electronics, the valuation of satellite subscribers reflects some unusual mathematics. Based on actual costs per sub of $735 per satellite sub vs. $1,200 per cable sub, Smith questions the validity of Wall Street's valuation of $2,300 per satellite sub vs. $4,500 per cable sub. He questions why analysts have stuck with this established way of thinking. We agree.

In the ROI analysis completed in our recent report Home Gateway Report: Worldwide Digital Settop, Service & Server Analysis & Forecast 2001-2004, the digital satellite industry has lower basic costs and lower roll-out costs for new (digital) services than cable, making it easier for digital satellite carriers to reach profitability on new services. Although the cable operators have a network architecture enabling them to deploy attractive new edge-server and client-server technologies, the satellite carriers are the ones aggressively deploying new services and technologies. Shouldn't faster break-even cycles mean the valuation per sub for digital satellite should be higher than for digital cable subs, rather than 1/2 the valuation currently used?

For more information on the emerging digital settop and services market, consult Home Gateway Report: Worldwide Digital Settop, Service & Server Analysis & Forecast 2001-2004.

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©2001 MRG, Inc.



Fiber Glut?
A Critical Question for Opportunity Seekers
March 2001

Recently articles are appearing on how much extra bandwidth has been installed and how cheap high-speed network access will be in the near future. Don't bank on it!

This sounds a lot like the hollow promise of "ubiquitous free bandwidth" in the late 90s, which had a ring similar to that of the "free Internet access" offers in the same period.

Excess fiber exists (its called dark fiber) and is installed to accommodate future demand. Most network operators (or carriers) know they have to turn on more backbone capacity the minute they hit 50%. (Some claim as low as 30%.)

The real problem is still a) the last mile or b) the last 100 feet or c) the last 10-15 feet especially in the residential use and small business markets.

Since, DSL will continue to gain on Cable modems this year and will likely pass Cable in the US market by mid 2001, the installation and deployment of high-speed (broadband) Internet services is still a growth market. Driven by at-home offices and business who need to increase productivity, the broadband Internet market (US & Europe) should continue growing steadily and offer opportunity to hardware, software and service providers.

Remember, tiered pricing/bitrate will continue to dominate. (Forget "Free"!)


For more information...see Home Gateway Report: Worldwide Digital Settop, Service & Server Analysis & Forecast 2001-2004 and IP VIdeo and Streaming Media 2000: Server, Services, and Content Market Forecast and Analysis - 2000-2004.

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©2001 MRG, Inc.



What's Next for Napster
February 2001

What Happened?
Four months after hearing the case, a 3-judge panel of the San Francisco Appellate Court essentially supported the July decision of the lower district court to grant an injunction against Napster with one important qualification. The difference is that the Appellate Court directs that Napster must only remove the content it knows, or has good reason to believe, is infringing on copyrights. We believe that district court Judge Patel is likely to re-issue her injunction with the conditions of the Appellate Court applied within a matter of weeks. The labels can provide a list of compositions that they believe should be removed from the site. Napster must then take down the content that the labels put on the list.

Napster is permitted to appeal the decision, and they have requested a hearing by all of the judges of the 9th Circuit as opposed to the 3-judge panel that made today's ruling. However, there is no requirement that the full complement of judges hear the case. At that point the only remaining appeal is to the US Supreme Court.

Impact on Napster
Assuming Patel issues a new injunction, and the labels provide extensive lists of infringed material, Napster will have to block members from swapping the relevant files. We believe that traffic at Napster will probably drop off sharply as the truly popular content becomes unavailable.

If Napster's active membership drops to a fraction of its current total, it may seek to sell its assets, which might include the name and the membership list. This occurred in the case of Scour.com, which was the second only to Napster as a music file sharing community. Similar to Napster, Scour was sued for copyright infringement and filed for bankruptcy last October. The assets of the company, including its name and membership lists, were then sold to CenterSpan Communications (Nasdaq: CSCC) in December. CenterSpan intends to re-launch the website as a subscription service. Since Bertelsmann has loaned Napster funds to keep the site operating, it might also be a logical buyer of the Napster assets. It could then re-launch the service with BMG content. Purchasing only the assets provides the advantage of avoiding the liabilities, including the contingent liabilities of the lawsuits. Bertelsmann is also attempting to purchase EMI and if it can get access to the EMI catalogue, then a reborn Napster under BMG ownership might have enough content to make an interesting subscription service.

Napster User Implications
Perhaps the most important consequence of the Court decision will be the unpredictable reaction of the Napster users. Napster claims now to have over 50 million users. If true, that number rivals Yahoo and AOL. Even factoring-in the realization that the Napster membership numbers may be inflated by multiple registrations, the fact remains that the number of peak simultaneous users on Napster is around 1.5 million...a figure that also rivals AOL and Yahoo. There is almost certain to be some kind of Napster user reaction. Here are three plausible scenarios:

1. Congress gets involved to require mandatory licensing. If there are truly tens-of-millions of users at Napster, then the potential for a political movement gets to be genuine. There is something of an historical precedent. In the '30s and '40s the content rights holders demanded that the radio stations pay them sizeable fees in order to play their songs on commercial broadcast radio. Ultimately, this resulted in compulsory licensing at reasonable rates off of a fixed schedule, although in this instance there was no Congressional involvement. In the end, the broadcast radio turned out to be a major force benefiting the songwriters and record companies by popularizing their compositions, even though only the songwriters (music publishers) were paid a licensing fee. The compulsory terms required no payment whatsoever to the record label companies.

Despite the fact that we may wag our fingers at the Napster users for questionable conduct, they may have a strong political voice nonetheless. Consider the prohibition era. While the public was breaking the law to patronize bootleggers, they ultimately had the political power to force the repeal of the Prohibition Amendment.

2. Erstwhile Napster users go to various "workaround" websites like AIMster, limewire.com, bearshare.com, and iMesh or use software like Gnutella, and Freenet. This means that unrestrained file swapping continues via other means. In response, the record label industry will rain lawyers the offenders like the plagues of Egypt. This may force the operations offshore into some political jurisdiction that has a different interpretation of the copyright privileges possessed by the label companies. Consider a place like Antigua, where gambling sites are popular. Even though gambling over the Internet is not legal in the US, it's easy for citizens to open accounts in the island nation and commence gambling from their PCs.

3. Renegade versions of Napster may start-up in the types of political jurisdictions noted in (2) above. There is not a shadow of a doubt that Napster has demonstrated the existence of a huge market for digital online distribution of music. Some adventuresome entrepreneurs are likely to try and tap that market in a way the exempts them from the legal problems here in the United States. If such websites are successful in attracting US citizens in large numbers, the record label industry will be faced with anarchy. Such a situation might well force them to be truly assertive about offering digital distribution of music.

Reaction of Record Label Companies
The court decision is an almost unqualified victory for the record labels from a legal viewpoint. Barring unforeseen events, Napster may to soon be required to block access to the vast majority of popular content.

Unless one of the three "forcing factors" noted above begin to have an effect, the Napster decision will probably lead the conventional record label industry to move into digital distribution even more slowly than it than it has to date. They have channel conflicts with their traditional terrestrial retailers and distributors who still account for the vast majority of CD sales. Unless some competitive online developments somehow lead to a decline in CD sales they have little incentive to move away from their traditional distribution channels.

Bertelsmann's BMG Records, however, may be an exception. As noted, the company has loaned Napster money to keep operating and to develop secure methods of content delivery. They have also been active with sales of physical CDs over the Internet through their purchase of CD Now. Having loaned Napster money, they are sometimes viewed as "off the reservation" as far as the other labels are concerned. BMG sees the potential and seems to be a leader among the Big 5 in terms of its assertive movements toward digital distribution.

Impact on Public Companies
Of the digital media companies that we have under coverage, those most impacted would be MP3.com (MPPP: NASDAQ: Market Perform), Launch Media (Laun: NASDAQ: Market Perform), and Real Networks (RNWK: NASDAQ: Market Perform). MP3.com benefits if Napster is shut down because it has a licensed music locker service that may be an alternative for those individuals that like to listen to music at their computers. The benefit is limited, however, since the My.MP3.COM service is only for those CDs that the subscriber already owns. Lauch could get a mild benefit as well since it also provides popular music streams from its website. Unlike Napster, however, it does not permit MP3 downloads. Finally, RealNetworks (and the others too) could benefit if the record label industry gets faced with any one of the three "forcing factor" scenarios above that could lead them to license their content to websites. Real, Launch, and MP3 are all websites that we believe have an interest in gaining access to such licenses for a subscription.

Phil Leigh
Vice President
Raymond James & Associates

The author of this article can be contacted at:
pleigh@ecm.rjf.com


To learn more about the media distribution market, consult IP VIdeo and Streaming Media 2000: Server, Services, and Content Market Forecast and Analysis - 2000-2004.

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©2001 MRG, Inc.



Another Opportunity for Cable to Keep its Subscribers and Make a Profit
January 2001

In a recent study of worldwide industry executives (from the digital cable, satellite, terrestrial and DSL industry), our new ROI analysis shows that digital cable services can be a potent weapon against digital satellite, as cable (worldwide) faces more competition from digital satellite wherever it turns.

Specifically, the ROI analysis shows digital cable upgrades (infrastructure and a new high-end settop) can pay for themselves in less than six quarters. In addition, the upgrade package provides the platform for many new ITV/ETV/VOD services (also analyzed in the study). With the advent of the PVR, satellite is getting especially aggressive in adding new services and products, making it all the more important for cable to move fast.

For an immediate update on the global digital settop and home networking markets, consult the new study Home Gateway Report: Worldwide Digital Settop, Service & Server Analysis & Forecast 2001-2004.

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©2001 MRG, Inc.


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