July 2012

TV Everywhere Driving Demand for OTT Quality Assurance


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Abstract

This report presents an in-depth analysis of the emerging market for quality assurance solutions that will enable content distributors of every description to pursue multiscreen service strategies that go well beyond traditional modes of operation in the Over-the-Top Video market.

MRG has interviewed and surveyed leading suppliers of video quality assurance technology and their customers to ascertain the challenges, product strategies and scale of demand for solutions that can support premium service-level performance monitoring and analysis in the multiscreen service environment. This is a market set to explode, but also beset with confusion about technology and what the pace of investment in quality assurance (QA) should be when so little is known about the potential return on investment in multiscreen services.

Strong consumer response to early “TV-Everywhere” offerings of long-form video for access on portable devices like tablets, laptops and smartphones has awakened network programmers, movie studios, Web-based aggregators and Network Operators across the globe to the business opportunities associated with making their high-value content available to people wherever they are whenever they want it. Adding to the perceived urgency of delivering live and on-demand content over Broadband connections is consumers’ growing use of smart TVs, IP set-tops and game consoles to bring Internet-based entertainment to the TV set.

Findings in this report include:
· The annual global demand for AR QA solutions between now and 2016
· The market drivers of various AR QA solutions.
· Which types of devices are getting the most attention in early QA implementations.
· Which AR modes are deemed most important for QA.
· The importance of end-to-end QA versus focusing on key points in the network.
· What types of functionalities and performance metrics are essential for QA in AR environments.
· Which content distributors have the greatest need for QA solutions.

 

1            Executive Summary            6

2            Market Demand for Multiscreen Service Quality Assurance            9

2.1        Use Cases for Adaptive Rate Streaming Source        9

2.2        Monetization Strategies – Multiscreen Services & Providers        12

2.3        SPs – North America        12

2.4        SPs – Global        15

2.4.1    HbbTV MSV Juggernaut Reaching Beyond Europe    18

2.5        OTT Distributors – TV Networks & Studios        18

2.5.1    Disney: Case Study of Aggressive MSV Strategy    19

2.6        Advanced Rights Management is Key        19

2.7        Global Streaming Platforms for International Markets        21

2.8        OTT Distributors – Aggregators        21

2.9        OTT Distributors – CE Manufacturers        23

2.10        Looking Ahead        24

2.11        QA Imperatives and Variations within Content Distributor Segments        26

2.12        SPs’ Perspective on Multiscreen Service QA        28

2.12.1    Cable    28

2.12.2    Telco/IPTV    29

2.12.3    Mobile    30

2.12.4    DTH Satellite    30

2.12.5    Content Originators and Aggregators    31

2.13        Projected Global Demand by Region and Distributor Sector — 2012-2016        33

2.14        Projected Global Demand by Device Segment — 2012-2016        33

2.15        Projected Global Demand by Network Segment — 2012-2016        34

3            Technical Dimensions of QA in the AR Streaming Environment            35

3.1        AR Functionalities and Modes        35

3.2        QA Requirements in the AR Environment        37

3.2.1    Quality-of-Service Components in AR QA    38

3.2.2    Quality-of-Experience Components in AR QA    38

3.2.3    Other Points of Quality Assurance Associated with Multiscreen Services    39

3.3        The Impact of AR Standardization on QA Requirements        41

3.4        QA Requirements at Key Points in End-to-End Distribution        43

3.4.1    Source & Origin Servers — Encoding, Transcoding and Fragmenting    43

3.4.2    Public and Private CDNs    44

3.4.3    Access Networks    46

3.5        End-user Devices        47

4            Vendor Solutions for AR QA            48

4.1        Overview of Competing Approaches to AR QA        48

4.2        Individual Vendor Approaches        52

4.2.1    Agama Technologies    52

4.2.2    Alcatel-Lucent    54

4.2.3    Cheetah Technologies    58

4.2.4    IneoQuest    60

4.2.5    Ixia    64

4.2.6    Mariner Partners    66

4.2.7    Miranda Technologies, Inc.    68

4.2.8    Pixelmetrix    71

4.2.9    Sencore    73

4.2.10    Shenick Network Systems    75

4.2.11    Tektronix    78

4.2.12    Triveni Digital    82

4.2.13    Witbe    84

5            AR QA Requirements & Strategies for Multiscreen Services            87

5.1        Unmanaged Network Provider Requirements — Content Owners, Web Aggregators        88

5.2        Managed Network Provider Requirements — Cable, Telco, Satellite, Wireless        91

5.2.1    Cable MSOs    91

5.2.2    Wireline and Mobile SPs    93

5.2.3    DTH/ DBS    95

5.3        Calibrating AR Scaling Strategies to Solutions Costs and Multiscreen Service ROI        95

6            Vendor Profiles            98

6.1        Agama Technologies        98

6.2        Alcatel-Lucent        98

6.3        Cheetah Technologies        99

6.4        IneoQuest Technologies, Inc.        99

6.5        Ixia        100

6.6        Mariner Partners        100

6.7        Miranda Technologies        101

6.8        Pixelmetrix        101

6.9        Sencore        102

6.10        Shenick Network Systems        102

6.11        Tektronix        103

6.12        Triveni Digital        103

6.13        Witbe        104

7            Index of Companies            105

Not Applicable

Table 1.1: Global Demand for AR QA 2012-2016 (US$)… 8

Table 2.1: Global Consumer IP Video Traffic Trends… 10

Table 2.2: U.S. Consumer Online Video Consumption… 11

Table 2.3: The Growing Impact of Connected TV… 11

Table 2.4: U.S. SP TV-Everywhere Revenue Potential (US$)… 12

Table 2.5: Global Demand for AR QA by Region 2012-2016 (US$)… 33

Table 2.6: Global Demand for AR QA Solutions by Distributor Sector — 2012-2016 (US$)… 33

Table 2.7: Demand Trend by Device Category (US$)… 34

Table 2.8: AR QA Demand by Network Segment (US$)… 34

Table 3.1: QA Breakdown for QoS, QoE & AR Functions… 41

Table 3.2: Percentage of Solutions Serving Different AR Modes… 43

Table 4.1: Platform Variations among QA Products… 49

Table 4.2: Prevalence of End-to-end Analytics… 49

Table 4.3: Characteristics of QA Analytics at Content Sources… 49

Table 4.4: Characteristics of QA Analytics at Origin Servers… 50

Table 4.5: Characteristics of QA Analytics at CDN Servers… 50

Table 4.6: Characteristics of QA Analytics in Access Networks… 51

Table 4.7: Client Software for QA Analysis on CE Devices… 51

 A

Adobe……….. i, 35, 36, 41, 64

Agama Technologies……….. 52, 54, 98

Akamai……….. 31, 32

Albertis Telecom……….. 16

Alcatel-Lucent……….. 54, 98, 99

Amazon……….. 25

Android……….. See Google

AOL……….. 22

Apple……….. i, 13, 16, 25, 36, 41, 42, 62

iOS….. 16, 42

iPad….. 13, 16, 21, 23, 36, 51, 76, 84, 85

iPhone….. 13, 16, 21, 51

Mac….. 16, 51

Astro Malaysia Holdings……….. 16

ATSC (Advanced Television Systems Committee)……….. 82

Avail-TVN……….. 27

Azuki Systems……….. 27

B

Belgacom……….. 16

Boxee……….. 26

Broadband Forum……….. 29

BSkyB……….. 95

B-Stream……….. 21

C

CableLabs……….. 28

Cablevision……….. 14

Cheetah Technologies……….. 58, 59, 99

Chunghwa Telecom……….. 16

Cisco……….. 10, 11, 65, 90

Cogeco……….. 84

Columbus Communications……….. 16

Comcast……….. 13, 14, 26, 59, 84, 93

D

DISH Network……….. 84, 95

Disney ESPN Media Networks……….. 20

Disney-ABC……….. 19, 20

E

Edgeware……….. 91, 92

Envivio……….. 93

ESPN……….. 20, 65, 70, 79

Eurosport……….. 21

F

Fox……….. 19, 20

G

GlobeCast……….. 22

Google……….. i, 22, 25, 36

Android….. 13, 16, 23, 25, 37, 51

Google TV….. 21, 22

YouTube….. 22

H

Harmonic……….. 93

HbbTV Consortium……….. 17

HBO……….. 26

Hulu……….. 20, 22

I

IneoQuest……….. 60, 61, 62, 63, 99, 100

IPWorldTV……….. 22, 23

Ixia……….. 64, 65, 66, 100

K

KBS……….. 18

L

Level 3 Communications……….. 27

LG Electronics……….. 20, 24, 103

M

Mariner Partners……….. 66, 68, 100, 101

Maxisat……….. 52

Microsoft……….. i, 25, 26, 35, 36, 37

Xbox….. 26, 36, 51

Miranda Technologies……….. 68, 70, 101

N

NBC-Universal……….. 19

Netflix……….. 22, 26, 65

Nielsen Co………… 13

O

Open IPTV Forum (OIPF)……….. 29

P

P&G……….. 20

Pixelmetrix……….. 71, 72, 101, 102

R

RealNetworks……….. 35

RGB……….. 93

Roku……….. 23

Rovi……….. 23, 24

S

Samsung……….. 23, 24, 25

Samsung Electronics……….. 23

Scripps Networks……….. 21

Sencore……….. 73, 74, 75, 102

SES Astro……….. 71

Shenick Network Systems……….. 75, 76, 77, 78, 102

Sony……….. 22

PlayStation….. 51

Sony Entertainment Network……….. 22

StarHub……….. 16

Stofa……….. 15

T

Tektronix……….. 78, 81, 103

Mixed Signals….. 78

The Virgin Group……….. 25

thePlatform……….. 14

Time Warner……….. 19

Time Warner Cable……….. 13, 24, 82

Triveni Digital……….. 82, 83, 103

V

Velocix……….. 54

Verizon……….. 25, 26, 93, 94

Viacom……….. 19

Virgin Media……….. 25

W

Witbe……….. 84, 85, 95, 104

X

Xbox……….. See  Microsoft

Y

Yahoo!……….. 21, 22

YouTube……….. See Google

YuMe……….. 24

 

 

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